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FREQUENTLY ASKED QUESTIONS (FAQ's)

 

As American Lifan strives to provide top quality service to our dealer network we understand that there are some consumers that seek information regarding our great products. We will try to provide answers to the most commonly asked questions here.

What year is my bike? What size is my chain or sprocket? What oil do I use?
How do I order parts? Is my bike legal for street use? How do I get technical assistance?
Where is my closest dealer? Do I have a Lifan bike? What size tire or tube for my bike?
How do I order aftermaket parts? How do I interpret my VIN number? How do I become a Lifan dealer?
How do I make warranty claim? Can I order a bike direct from Lifan? What is my battery size?

 

What year is my bike? top

This can be determined by looking at the 10th digit of your VIN starting from the left with characters LF3 being 1, 2 and 3 character respectively. 6 would be a 2006, 9 would be a 2009 and A would be a 2010.

 

What size is my chain or sprocket? top

Please refer to our Chain and Sprocket size pdf.

 

What oil do I use? top

Most Lifan bikes are recommended 15w 40w oil. 10w 40w is acceptable if 15w 40w is unavailable in your area. Synthetic is not recommended as it is smaller in molecular size due to the extra refinement and is more likely to cause leak issues.

 

How do I order parts? top

American Lifan does not sell parts to the public as we have no retail sales capability, license or credit card charge systems in place. All parts orders are to be done through your local dealer. You may find a local dealer by utilizing our dealer finder and inputing your zip code.

 

Is my bike legal for street use? top

All lifan 2 wheeled motorized bikes are legal for street use with the following exceptions, LF50QGY & LF110GY-3 and any other bike designed for off-road use with 110cc or smaller engine.

 

How do I get techical assistance? top

American Lifan Corporation has limited technical assistance availability to our nationwide dealer network. This technical assistance is not available to the general public as this service is provided by your American Lifan dealership.

 

Where is my closest dealer? top

American Lifan provides a dealer finder which will provide with a dealer in an area ranging from 50 to 250 miles. Please click the link and insert your zip code in the appropriate box to find a dealer near you.

 

Do I have a Lifan bike? top

Although all Lifan motorbikes have what is called a WMI code as indicated by the US government it is not unknown for competitors to copy our WMI to pretend to be a Lifan product. All Lifan motorbikes start with a VIN number of LF3. Other indicators to check for are quality frame welds, quality chrome components or body paint.

 

What size tire or tube for my bike? top

Please click on the provided link to the Tire and Tube size pdf.

 

How do I order aftermarket parts? top

American Lifan is a Original Equipment Manufacturer and does not market or solicit aftermarket parts or sales. Most Lifan bikes are modeled after other manufacturers so it is quite common for our bikes to fit other manufacturer product aftermarket parts. Contact your dealer for these references as they typically sell such items to the public.

 

How do I interpret my VIN number? top

We have included a pdf reference to provide in depth knowledge regarding our VIN numbers and what each character means.

 

How do I become a Lifan Dealer? top

First step is to use our dealer finder and to ensure there is not a dealer within 10 miles (City radius) or 15 miles if in small population center. The second step is to review the dealer application and complete the necessary information. Note, that Lifan is a name brand and drop shipping is not allowed. You must own a brick and mortars location and have a reputable service technician on staff. Finally you would place an order with American Lifan so that customers can see the quality of a Lifan bike in person for this is the greatest Lifan sales tool.

 

How do I make a warranty claim? top

All Lifan bikes come with a Manufacturers Defect warranty. This indicates that any manufacturer defect would be covered under warranty. American Lifan provides this warranty to our dealership network as it is impossible for American Lifan to inspect and determine all valid claims as warrantable. It goes without saying that common wear and tear items are never covered under warranty which would include and not be limited to brake components, tires, batteries, light bulbs, chains and other wear and tear items. To make a claim under warranty return your bike to your local Lifan dealership and they will start the claims process.

 

Can I order a bike direct from Lifan? top

American Lifan does not have the proper license to sell retail and this would be a direct conflict of interest with our dealer network. The answer to this question is No, one cannot order a bike direct from Lifan. Please utilize our dealer finder to find a dealer near you.

 

What is my battery size? top

LF110GY-3 - 4L-BS

LF200III - 12N9-4B1

LF250B - 12N10-BS

LF400 - 12N10-BS

LF250GY-7 - 12N10-BS

LF200GY-5 - 7A-BS

LF150T-6 / LF50QT-2A / LF50QT-15- 7A-BS

LF150ST-3 - 12N9-BS


AMERICAN LIFAN
10888 San Sevaine Way Suite B
MIRA LOMA, CA 91752
ATTN: PARTS DEPARTMENT

Imported and distributed by AMERICAN LIFAN, INC.

 

 

COPYRIGHT RESERVED AMERICAN LIFAN INC. 2011